Return Policy

Damaged in Transit

Mr. Topes Golf provides insurance on all items shipped via USPS and FedEx. If your product arrives damaged, notify us immediately via email and please include your phone number. We will immediately open a damaged goods claim with the shipping service. After five business days, you will receive a 100% refund and a prepaid shipping label. Use the label to ship the damaged item(s) back to us. Fun fact: less than 3% of all goods shipped from Mr. Topes Golf experience transit damage.

USPS

Requires proof of damage, please email or text us a photo showing damaged box and broken item.

UPS

Has up to five business days to perform an inspection of box and contents, so please do not discard original box and item(s).

Condition Rating Returns

We take great care in describing the condition of our products accurately. If you receive your order and feel that the condition is not consistent with our representation, please let us know immediately and we'll do our best to make you happy.

Return Procedure

All returns require a Return Merchandise Authorization number (RMA #). Please contact us by email to receive your RMA # before returning an item. Upon receipt of your RMA #, clearly write this RMA # on the outside of the box containing your return and then ship it back to us. We recommend that you fully insure any item(s) that you return to us just to be safe. As for the return process:

• All returns will be inspected prior to a refund being issued.
• Buyer is responsible for return shipping costs and any applicable duties and taxes.
  
• Refunds will be issued within 4 days of receipt of the item.

Please ship all returns to:

Mr. Topes Golf
Attn: Returns (Your RMA Number)
77519 El Duna Court, Suite D
Palm Desert, CA 92211