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MR. TOPES golf - FAQ’s

Our customers come first! We strive for positive feedback and five star ratings in all categories, our outstanding feedback is proof of this. If you cannot find an answer to your question below, please contact us.

Q: How does Mr Topes acquire golf merchandise? arrow
Whenever you purchase from Mr Topes Golf, you’re buying the best golf gear available. Mr Topes has established, relationships with top golf manufacturers. We also acquire golf clubs from our sister company iGolf Value Guide, which is the highest paying trade-in service that allows private countries clubs throughout the Unites States the ability to liquidate golf merchandise and enables PGA Professionals the ability to offer their golf membership a trade-in program. You can be assured that Mr Topes Golf only sells authentic equipment. Our Golf Team inspects every product to ensure its integrity and authenticity. We clean and carefully assess and assign an accurate Condition Grade before merchandise is sold online.

We acquire a lot of brand new and used items for everything a golfer needs. Our golf merchandise comes from several sources:
  • Manufacturer's Closeout Opportunities
  • Private Country Clubs Trade-ins via iGolf Value Guide
  • Golf Sales Reps Demo Golf Clubs via iGolf Value Guide
  • Golf shop operators and PGA Professionals surplus golf gear via iGolf Value Guide
Q: What countries do you ship internationally? arrow
A: Customers around the world love us! Mr Topes Golf is a United States corporation that ships to over 142 countries worldwide. International orders are shipped by way of USPS Priority Mail
Q: Do you ship to Military APO/FPO addresses? arrow
A: Orders to APO/FPO addresses are shipped via USPS Priority Mail. Sorry, express shipping is not available to these addresses. Estimated arrival dates don't apply. However, we estimate 5-7 business days for delivery once the order has been confirmed as shipped. Some destinations may take up to 15 days.
Q: How do I use a Coupon Code on the website? arrow
A: Extra savings are reserved for our customers who buy directly from www.MrTopesGolf.com. Coupon Codes can only be applied to items purchased from our website and may not be used on eBay and Amazon. Mr Topes Coupon Codes may be entered and redeemed from our shopping cart page. Look for “Coupon Code” box located on lower left-side of shopping cart page.
Q: Can I change item, update address, or cancel my order? arrow
A: Mr Topes strives to fulfill and ship every order as quickly as possible. Therefore, there is a limited amount of time in which an order can be altered. You may make any changes prior to us creating your item’s shipping label and/or receive Mr Topes shipping confirmation email.
Q: How do I know if my order has shipped? arrow
A: You will receive an email confirmation with your shipping tracking number and order details as soon as your order has shipped. Please retain this email for your records. However, customers email spam filters may prohibit Mr Topes communication emails to be delivered.
Q: How do I contact Mr Topes Customer Care if I have questions? arrow
A: You can reach Mr Topes Golf Team at 855-MR-TOPES or 855-678-6737 Monday-Friday from 10am to 5pm PST. You may also contact us outside of normal business hours via Mr Topes Live Chat on our website.
Q: Can I get a club's serial number? arrow
A: Given the large number of brand new and pre-owned clubs that we process daily, we are unable to share serial numbers for each item prior to shipping. However, Mr Topes Golf fully guarantees that each item we sell is authentic.
Q: Can you recommend a club to me? arrow
A: Yes. Mr Topes knowledgeable Golf Enthusiast would be happy to help you choose the club that is best for your needs. Please give us a call during business hours at 855-678-6737.
Q: Not happy with the product you received or would like to process a return. arrow
Mr. Topes Golf wants you to be 100% happy with your purchase. If you are not 100% satisfied, please call or email us and we will do our best to make you happy. Items returned must be in the same condition that they were received. We offer a 30 day no-hassle 100% return policy on all preowned golf equipment. Items purchased in New Condition and then used can be returned, but will receive a 25% reduced refund.

eBay Orders

If you purchased a Mr Topes Golf item on eBay, please log into your eBay account and follow the instructions on making a return.

855-678-6737
sales@mrtopesgolf.com

Mr Topes Golf is not responsible for the return shipping charges or for the returned item if it is lost or damaged in transit.
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Did any of these answer your question? If not, please contact us! Call: 855-678-6737 (US toll free) or Email: sales@mrtopesgolf.com

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